We’re hiring a detail-oriented, people-focused Bookkeeper & Office Manager to ensure our office runs smoothly and our finances are in tiptop shape.

This is a hands-on role that combines financial administration with people-focused office management.

Financial & Bookkeeping

• Manage accounts payable and accounts receivable, ensuring timely and accurate processing of all transactions
• Prepare and send client invoices; follow up on outstanding payments as needed
• Process payroll for a small team, ensuring compliance with tax regulations and remittance deadlines
• Reconcile bank and credit card statements monthly
• Track project budgets and expenses as required
• Maintain organized financial records and support month-end and year-end closing activities
• Coordinate with our external accountant for tax filings, financial statements, year-end, and any audits

HR & Benefits Administration

• Administer employee benefits enrolment and serve as the point of contact for benefits questions
• Track and maintain accurate records of staff vacation days, sick days, and other leave
• Support onboarding of new hires with paperwork, system access, and first-day logistics
• Maintain confidential employee files and ensure compliance with employment standards

Office Management

• Order and manage office supplies, snacks, and equipment
• Liaise with vendors and service providers for internet, phone, and other office services
• Keep the workspace organized, functional, and welcoming

Culture & Team Engagement

• Assist in the recognition of client and team milestones
• Assist in planning and organizing small team social events appx. twice per year
• Champion a positive, inclusive office culture and be a friendly, trusted resource for the team

Qualifications

• 3+ years of experience in bookkeeping, office administration, operations or similar role, ideally in a small business or agency setting
• Solid understanding of AP/AR, payroll, and basic accounting principles
• Knowledge of Alberta employment standards and benefits administration
• Proficiency with accounting software (e.g., QuickBooks), Google Workspace, and Microsoft Office
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• Excellent interpersonal and communication skills
• Discretion and professionalism when handling confidential financial and HR information
• A proactive, self-starter mindset and comfortable working independently in a small team

Nice to Have

• Experience in a creative or digital agency
• Familiarity with time tracking and project management tools

Why Freshwater?

Freshwater is a digital agency with a tight-knit team of designers, developers, and digital marketers. We do meaningful work for our clients, and believe in building a thoughtful, enjoyable workplace. Here’s what this role offers:

• 4-day work week (32 hours / 0.8FTE)
• Work-from-office 3-days per week (Tues, Weds, Thurs)
• Work-from-home 1-day per week (Mon or Fri)
• Employee benefits package
• $52K – $56K per year ($65K-$70K FTE)

If you like being the person who keeps things running smoothly and makes the office a better place to be, we’d love to hear from you!